Augmentation, Not Replacement
The dominant AI narrative—replace humans, cut costs—misses the point. For work where relationships are the product, augmentation beats automation.
Philosophy·AI, Thesis
idx.All entries
Build Notes
Thinking out loud about technology, hospitality, and what happens when they meet.
log.8 entries
Grove, Stream, Stone: A BDI Architecture for Collective Intelligence
How a forty-year-old cognitive science framework shaped our approach to organizational memory—and why beliefs, desires, and intentions matter for AI systems.
Technical·BDI, Architecture
Why Omote Has No Webapp
Dashboards are where context goes to die. We made a different choice.
Philosophy·Product, Design
Why I'm Building Omote
The surface between capability and reality. After ten years in the industry—hospitality startup, McKinsey, Google—I'm leaving to build collective intelligence for hospitality.
Manifesto·Thesis, Origin Story
The Harness Thesis
Foundation models create capability. Harnesses create reality. Why the real AI value is in specialized reality-encoding, not wrappers.
Philosophy·AI, Thesis
The Language Machines Need to Understand Care
Most hospitality AI fails because it doesn't speak the language of hospitality. What would it take to build systems that actually understand the domain?
Trace·Ontology, AI Architecture
The Kiosk That Broke the Spell
A boutique ryokan in Kanazawa understood omotenashi—until a check-in kiosk interrupted the warmth. What happens when technology degrades care instead of enhancing it?
Field Note·Omotenashi, Field Research
The Soul of Care
What I learned about anticipatory care from a snowstorm arrival at a Japanese ryokan—and why it matters for the future of hospitality technology.
Field Note·Omotenashi, Field Research